{"id":3812,"date":"2022-01-28T11:58:19","date_gmt":"2022-01-28T11:58:19","guid":{"rendered":"https:\/\/sastree.com\/return-and-refund-policy\/"},"modified":"2024-07-24T11:07:12","modified_gmt":"2024-07-24T11:07:12","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/sastree.com\/en\/return-and-refund-policy\/","title":{"rendered":"Return and refund policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3812\" class=\"elementor elementor-3812 elementor-18\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55283d28 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55283d28\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-12b83ae3\" data-id=\"12b83ae3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-359e51e elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"359e51e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return and refund policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a339af3 elementor-widget elementor-widget-text-editor\" data-id=\"2a339af3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>According to the Regulation of Distance Sales, Customers have 14 calendar days (from the date of receipt) to exercise the right of withdrawal from their order at <a href=\"http:\/\/www.Sastree.com\" target=\"_blank\" rel=\"noopener\">www.sastree.com<\/a>.<\/p>\n<p>Returns will only be accepted within 14 calendar days of receipt of the product. Return will only be accepted by <a href=\"http:\/\/www.Sastree.com\" target=\"_blank\" rel=\"noopener\">www.sastree.com<\/a>, if the merchandise is in perfect condition, inside its original packaging and labels, and has not been used.<\/p>\n<p>To proceed with the return, prior notification will be required by sending an email to: <a href=\"mailto:info@sastree.com\">info@sastree.com<\/a>, who will inform the Customer of the steps to follow in the return process.<\/p>\n<p>The shipping costs of the products to be returned will the Customer\u2019s responsibility and Sastree Ltd will not accept refunds sent with shipping charges due.<\/p>\n<p>We recommend sending the item via courier or certified mail and that keeping the shipping receipt.<\/p>\n<p>In the event that Sastree SL has mistakenly sent an article different from the one requested or that the quality of the article sent is not satisfactory, please contact us at <a href=\"mailto:info@sastree.com\">info@sastree.com<\/a> for the change. In this case, cover both the shipping and return costs.<\/p>\n<p>There will be a one-month period from the purchase of an item to exchange it for another of the same kind in case of manufacturing defect.<\/p>\n<p>Changes or refunds for earrings are not accepted for safety and hygiene reasons.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>According to the Regulation of Distance Sales, Customers have 14 calendar days (from the date of receipt) to exercise the right of withdrawal from their order at www.sastree.com. Returns will only be accepted within 14 calendar days of receipt of the product. Return will only be accepted by www.sastree.com, if the merchandise is in perfect [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3812","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sastree.com\/en\/wp-json\/wp\/v2\/pages\/3812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sastree.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sastree.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sastree.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sastree.com\/en\/wp-json\/wp\/v2\/comments?post=3812"}],"version-history":[{"count":5,"href":"https:\/\/sastree.com\/en\/wp-json\/wp\/v2\/pages\/3812\/revisions"}],"predecessor-version":[{"id":3903,"href":"https:\/\/sastree.com\/en\/wp-json\/wp\/v2\/pages\/3812\/revisions\/3903"}],"wp:attachment":[{"href":"https:\/\/sastree.com\/en\/wp-json\/wp\/v2\/media?parent=3812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}